FAQs
Your Questions Answered: Insightful Guidance on Our Services and Support
Payment, Fees and General Inquiries
No, you don’t have to pay upfront. We will establish a service agreement detailing the payment arrangements, which can vary based on your circumstances.
As a registered NDIS provider, we can claim directly from the NDIS Portal for NDIS Managed services, according to the agreed terms in the service agreement.
Yes, while we are a registered NDIS provider, we can also offer services privately or through other funding arrangements. Please contact us to discuss your specific needs and how we can assist you.
Contact us to discuss your or your loved one’s needs. Our experienced team will assess how we can best support you, ensuring our services align with your goals.
Therapy and Service Process
No, our practitioners will come to you. Effective support requires understanding how the person interacts with their environment, so we prefer to work within your natural settings.
The first session involves an assessment to understand current challenges and needs. This helps us create a tailored plan for making necessary changes and providing support.
Our process begins with an assessment, regardless of whether we’re providing Behaviour Support, Psychology, or Consultancy Services. This is followed by planning and support implementation tailored to your specific needs.
Yes, after the assessment and planning phase, we will provide a written plan outlining the strategies and interventions agreed upon, ensuring clarity and mutual understanding.
NDIS Services
Yes, NRBC is a registered NDIS provider, offering Improved Relationships (Behaviour Support), Therapy (Psychology), and Early Childhood Early Intervention (Psychology) services.
If you’re an NDIS participant, you can access our services by contacting us directly. We’ll discuss your needs and how we can support you within your NDIS plan.